I've been thinking a lot about jewelry design and what sets one designers jewelry apart from another? I'm thinking that there is more to it than what many people may think. Or shall I be so bold as to say I think I finally figured out that there is a difference amongst the jewelry and the designers of "Made in China" jewelry, a non designer deciding to quickly make something out of things they find in a junk drawer, or antique shop, even yet others that make jewelry for a living financially, and than lastly someone like myself.
Not be mistaken here as self righteous in any way. Just feeling this... that "I'm truly blessed right now, loving the privilege I have of creating jewelry at this juncture in my life and truly feel that this is what my
"life's purpose is". For me to be able to minister to others through my jewelry business, is a gift! Whether it be those customers that God brings into my everyday life through selling off of my blog, customers I create custom pieces for, customers I interface with while selling at awesome shows, or those vendors/pickers I meet while buying for my business. I am blessed...
I think I've figured out something that my customers have been telling me for years, but I hadn't yet found a word for it. My jewelry has "soul".
What does this mean you may be thinking? Having soul means first of all...
1) Connecting ~ with customers. I love getting to know the heart and souls of my customers, and many of my closest and dearest friends I've met through my jewelry design business and they were once upon a time a new customer. I love this unexpected gift!
(This photo taken at Junk Bonanza shows me connecting with a repeat customer)
Q: How can you do this in your own business?
A: By creating relationships with your customers. Really caring about who they are, what they're doing, what it is they are seeking your jewelry for? Is it for an event? Is it nourishing their soul at a difficult time in their lives and giving them some joy? Or maybe it's a memory piece that brings them joy and closeness to the person their remembering through the custom piece I create for them and helps ease the loss of a loved one in their lives.
Also, by using social media opportunities. Including and not limited to a personal facebook, a business blog, a business facebook, twitter, linkedin, a personal web page, etsy and whatever else form you so choose to be involved in.
(All of these ladies started out first as customers,
and now I'm happy to call each one of them "Friend".)
And, last but more importantly, being friendly to your customers and truly making them feel and know that you care about each one of them. Providing time permits when you are interacting with them. At some of my large shows that is a frustration for me, as sometimes it is so busy that I'm barely able to write up a sale, much less truly interact like I would like to with each of my customers.
Do you try to connect with your customers?
If so, how do you connect with your customers?
If not, give it a try? I think you'll be blown away how cool it is...
I'd love you to leave a comment and share your thoughts on this topic.
(Stay tuned to a future segment of this series)